This Returns and Refunds Policy applies to purchases made on https://rcticash.com and is operated by Synexis Global LLC (“we”, “us”, or “our”).
1. Order Cancellation
You may cancel your order before it has been shipped.
If your order is successfully canceled prior to dispatch, you will receive a full refund to the original payment method.
Once an order has been shipped, it can no longer be canceled and must follow the return process outlined below.
2. Returns for Change of Mind
We accept returns or exchanges for eligible products within 14 days of delivery, subject to the following conditions:
Proof of purchase is provided
The item is unused, unworn, and in original condition
The item has not been damaged, altered, or tampered with
The item is returned in its original packaging with all tags and labels intact
The item is not a final sale, clearance item, or gift card
A return request has been approved and a return authorization has been issued
Returns that do not meet these conditions may not be accepted.
3. Return Process
To initiate a return, please contact us at supprot@rcticash.com with your order number and reason for return.
Once your return request is approved, we will provide you with return instructions.
4. Return Shipping Costs
For returns due to change of mind, customers are responsible for all return shipping costs.
If the return is due to a defective, damaged, or incorrect item, please contact us immediately and we will assist you accordingly.
5. Refunds
Once we receive and inspect the returned item, we will notify you of the status of your refund.
Approved refunds will be issued to the original payment method within a reasonable processing time.
Processing times may vary depending on your payment provider.
6. Exchanges
Exchanges are subject to product availability.
If the requested replacement item is unavailable, a refund will be issued instead.
7. Contact Information
If you have any questions regarding returns or refunds, please contact us:
�� Email: supprot@rcticash.com
Company Name:
Synexis Global LLC
Business Address:
30 N Gould St Ste 4211
Sheridan, Wyoming (WY) 82801
United States
�� Website: https://rcticash.com